Shipping Policy
We are committed to providing you with the best shipping solutions while ensuring we always respond to your needs at the fastest pace.
Standard/Free Shipping Offers
Standard Shipping: $2.99
Free Shipping Worldwide on Orders Over $29.99
After your order is verified, we will send you a confirmation email. In principle, orders cannot be canceled during this period as the processing flow has already begun. However, we will make every effort to communicate with you via email or phone to find the best solution.
Processing time for ground shipments is 2 to 3 business days.
For larger orders, shipping may be delayed by several days. Please allow extra shipping time. If your order experiences significant delays, we will promptly contact you via email or phone.
Shipping Time: Refers to the time required for goods to be delivered from our warehouse to your destination.
We typically ship via Standard Express, which takes 2-7 business days. For remote locations, delivery may take 7-15 days. Please note these are estimated delivery times only; gallop.com does not guarantee specific delivery dates.
After your order ships, you will receive a shipping confirmation email containing a tracking number.
You can track your order on our website's “Order Tracking” page.
Note: Due to the impact of the COVID-19 pandemic, shipping times may experience delays.
If you have any questions or special delivery requests, feel free to reach out to us at Support@Supertarsier.com — we’re always happy to help.